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Bookable SEND Advice in-person 1:1 45 minute appointments at The Crossway centre, Twickenham, TW1 2PD.

Run by Michaela Eggleston from Skylarks


You can book a 45 minute in-person appointment on this page. These appointments take place on alternate Tuesday afternoons (2.30-5.30) and Friday mornings (10-12pm) at The Crossway Centre, TW1 2PD. Details on how to get there are here.

Please only book one appointment at a time. 

Please provide a summary of what your query is about in the 'notes' box.

Confirmation of your appointment will be sent from (please check your Spam folder). 

Alternatively, you can access the SEND Advice Service as follows:

Firstly, you need to register with Skylarks which you can do here if you haven't already done so.

Bookable appointments:

  • You can book a 30 minute video/phone call appointment in advance here. These take place Monday-Friday between the hours of 10-4pm subject to availability.

Phone or email - no booking required 

  • Do you have a quick question? Please email and we will email you back with the answer if we can. This service is aimed at dealing with issues that only take a few minutes to answer. It is unsuitable for queries that require us to review several documents, or if it needs a call to confirm details. If after receiving your question, we feel more time is needed we will email you to book an appointment. 

  • You are welcome to call us on 07494 849013 during office hours Monday-Friday. We may be in a meeting with another family, so please leave your name, phone number , and details of when would be the best time to return your call. You can also email us on with a brief outline of your request and to let us know when the best time is to call you back


We have information & Fact Sheets available about key topics on the Resources page.

Thank you.

Events coming up

  • In 6 days

  • Friday 16th Jun 2023 11:00 am - 11:45 am
  • Friday 16th Jun 2023 10:00 am - 10:45 am
  • In 1 week, 3 days

  • Tuesday 20th Jun 2023 2:30 pm - 3:15 pm
  • Tuesday 20th Jun 2023 3:30 pm - 4:15 pm
  • Tuesday 20th Jun 2023 4:30 pm - 5:15 pm
  • In 2 weeks, 6 days

  • Friday 30th Jun 2023 11:00 am - 11:45 am
  • Friday 30th Jun 2023 10:00 am - 10:45 am
  • In 3 weeks, 3 days

  • Tuesday 4th Jul 2023 2:30 pm - 3:15 pm
  • Tuesday 4th Jul 2023 3:30 pm - 4:15 pm
  • Tuesday 4th Jul 2023 4:30 pm - 5:15 pm
  • In 1 month, 4 days

  • Friday 14th Jul 2023 10:00 am - 10:45 am
  • Friday 14th Jul 2023 11:00 am - 11:45 am