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30 minute 1:1 SEND Advice by phone/ video call

Run by Michaela Eggleston from Skylarks


On this page you can book a 30 minute phone or zoom call.

Please provide a summary of what your query is about in the 'notes' box along with confirming whether you prefer a zoom or phone call.

Please only book one appointment at a time.

Confirmation will be sent from (please check your spam folder)

Alternatively, you can access the SEND Advice service as follows:

Firstly, you need to register with Skylarks which you can do here, if you haven't already done so.

Bookable appointments:

  • If you prefer to see us in-person you can book a 1:1 45 minute face to face appointment which takes place at The Crossway Centre, Twickenham, TW1 2PD during term time on alternate Tuesday afternoons (2.30-5.30pm) and Friday mornings (10-12pm). Details are here

Phone or email - no booking required 

  • Do you have a quick question? Please email and we will email you back with the answer if we can. This service is aimed at dealing with issues that only take a few minutes to answer. It is unsuitable for queries that require us to review several documents, or if it needs a call to confirm details. If after receiving your question, we feel more time is needed we will email you to book an appointment. 

  • You are welcome to call us on 07494 849013 during office hours Monday-Friday. We may be in a meeting with another family, so please leave your name, phone number , and details of when would be the best time to return your call. You can also email us on with a brief outline of your request and to let us know when the best time is to call you back


We have information & Fact Sheets available about key topics on the Resources page.

Thank you.

Events coming up

  • In 3 days

  • Monday 5th Jun 2023 2:00 pm - 2:30 pm
  • In 4 days

  • Tuesday 6th Jun 2023 11:00 am - 11:30 am
  • In 6 days

  • Thursday 8th Jun 2023 11:00 am - 11:30 am
  • In 1 week, 3 days

  • Monday 12th Jun 2023 12:00 pm - 12:30 pm
  • In 1 week, 4 days

  • Tuesday 13th Jun 2023 11:00 am - 11:30 am
  • In 1 week, 5 days

  • Wednesday 14th Jun 2023 11:00 am - 11:30 am
  • In 2 weeks, 3 days

  • Monday 19th Jun 2023 2:00 pm - 2:30 pm
  • In 2 weeks, 5 days

  • Wednesday 21st Jun 2023 10:00 am - 10:30 am
  • In 3 weeks

  • Friday 23rd Jun 2023 10:00 am - 10:30 am