securely via

SEND Advice by phone/ Zoom video call

Run by Michaela Eggleston from Skylarks
Please note, we are unable to provide appointments for new enquiries until November due to the service being in high demand at the moment. If your query is urgent please email so we can signpost you to other services.
If you are looking to book an appointment in relation to an enquiry already in progress with the SEND Advice Service, please email and we will endeavour to book an appointment with you as soon as possible.

We thank you for your patience.

How to book an appointment with the SEND Advice Service:

  • Book your 30 minute Zoom or video call here - Please specify in the 'notes' box if you would prefer a Zoom or phone call and add a brief outline of what your query is about as this helps make your call more efficient.

  • If you making an appointment about a new query (one the SEND Advice Service is not already working on) please also complete a 'New request for 1:1 advice' form to set up a SEND advice case in the child/young persons name. From there you will be able to upload documents, see updates and message the SEND Advice Service (instructions on how to do all of that are here).

  • A confirmation email will be sent from your SEND Advice case within 3 working days via the email address (please check your spam folder). The confirmation message will also be visible on your SEND Advice case (log on to Skylarks website and click on 'My SEND Advice cases' in the top right corner).

  • Alternatively, you can book a 45 minute face to face appointment which will be taking place on alternate Tuesday afternoons (2.30-5.30pm) and Friday Mornings (10-12pm) during term time at The Crossway Centre, Twickenham TW 2PD bookable here.

What does the SEND Advice service do?

The SEND Advice Service at Skylarks offers free, impartial support and information in relation to the education needs of children and young people who have special educational needs and disabilities (SEND). We advise on all aspects of education, such as EHCPs, home to school transport, how to request a school, annual reviews of EHCPs, how to request an EHC Needs Assessment and more besides.

Please refer to the section about the SEND Advice Service on the Skylarks website for more information about what we offer.  

Unfortunately, we do not provide representation for appeals to the SEND First Tier Tribunal, other than general advice on how to apply yourself or where you can get further help if you need it.

We also have a number of fact sheets and FAQ as well as regular webinars we run. Details on how to book these can be found here.

Please click here for the SEND Advice Service terms and conditions should be read and agreed to before proceeding with booking an appointment. Please click here

Events coming up

  • In 5 days

  • Thursday 21st Oct 2021 10:00 am - 10:30 am
  • In 2 weeks, 2 days

  • Monday 1st Nov 2021 12:00 pm - 12:30 pm
  • In 2 weeks, 3 days

  • Tuesday 2nd Nov 2021 12:00 pm - 12:30 pm
  • Tuesday 2nd Nov 2021 11:00 am - 11:30 am
  • In 2 weeks, 5 days

  • Thursday 4th Nov 2021 12:00 pm - 12:30 pm
  • Thursday 4th Nov 2021 11:00 am - 11:30 am
  • In 3 weeks, 2 days

  • Monday 8th Nov 2021 11:00 am - 11:30 am
  • Monday 8th Nov 2021 10:00 am - 10:30 am
  • In 3 weeks, 3 days

  • Tuesday 9th Nov 2021 11:00 am - 11:30 am
  • Tuesday 9th Nov 2021 10:00 am - 10:30 am
  • In 3 weeks, 4 days

  • Wednesday 10th Nov 2021 11:00 am - 11:30 am
  • Wednesday 10th Nov 2021 10:00 am - 10:30 am
  • In 3 weeks, 5 days

  • Thursday 11th Nov 2021 11:00 am - 11:30 am
  • Thursday 11th Nov 2021 10:00 am - 10:30 am