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Drop-in 1:1 30 minute sessions with the SEND Advice Service at The Crossway Centre, Twickenham, TW1 2PD

Do you need to speak to Skylarks SEND Advice Service? We have drop-in 30 minute sessions you can attend at The Crossway Centre, Twickenham, TW1 2PD.

No need to book. Just turn up at The Crossway Centre - 306 Richmond Rd- Twickenham - TW1 2PD . Details on how to find us and parking are here

The drop in sessions take place between 10am and 12pm on alternate Friday mornings during term time. Please arrive by 11.30am as otherwise we may not be able to see you.

You may be required to wait due to the nature of the sessions being a drop-in service.

Alternatively, you can access the service as follows:

Bookable appointments:

  • You can book a video/phone call appointment in advance here. These take place Monday-Friday between the hours of 10-4pm subject to availability.

  • If you prefer to see us in-person you can book a 45 minute face to face appointment which takes place at The Crossway Centre, Twickenham, TW1 2PD during term time on alternate Tuesday afternoons (2.30-5.30pm). Details are  here

Drop- in sessions - no need to book in advance:

  • Do you have a quick question? Please email and we will email you back with the answer if we can. This service is aimed at dealing with issues that only take a few minutes to answer. It is unsuitable for queries that require us to review several documents, or if it needs a call to confirm details. If after receiving your question, we feel more time is needed we will ask you to book an appointment or attend a drop-in session to we can give you the time required.


  • You are welcome to call us on 07494 849013 during office hours Monday-Friday. However, as there are only two of us running the service we are often unable to take calls and answer queries outside of the above options due to our workload. But we will call you back when we can to make an appointment if necessary.

Thank you

Events coming up

  • In 2 weeks, 6 days

  • Friday 21st Apr 2023 10:00 am - 12:00 pm
  • In 1 month, 4 days

  • Friday 5th May 2023 10:00 am - 12:00 pm
  • In 1 month, 2 weeks, 4 days

  • Friday 19th May 2023 10:00 am - 12:00 pm