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SEND Advice Face to face appointments at The Crossway centre, Twickenham.

How to book an appointment with the SEND Advice Service:

  • Book your 45 minute face to face meeting with Michaela Eggleston (SEND Advice Service Manager) taking place at the Crossway Centre, Twickenham , TW1 2PD (details on how to find us are here ) on alternate Tuesday afternoons (2.30-5.30pm) and Fridays (10am-12pm) during term time.

  • If you making an appointment about a new query (one the SEND Advice Service is not already working on) please also complete a 'New request for 1:1 advice' form to set up a SEND advice case in the child/young persons name. From there you will be able to upload documents, see updates and message the SEND Advice Service (instructions on how to do all of that are here).

  • A confirmation email will be sent from your SEND Advice case within 3 working days via the email address (please check your spam folder)The confirmation message will also be visible on your SEND Advice case (log on to Skylarks website and click on 'My SEND Advice cases' in the top right corner).

  • Alternatively, you can book a 30 minute phone or Zoom video call available throughout the week via this link.

What does the SEND Advice service do?

The SEND Advice Service at Skylarks offers free, impartial support and information in relation to the education needs of children and young people who have special educational needs and disabilities (SEND). We advise on all aspects of education, such as EHCPs, home to school transport, how to request a school, annual reviews of EHCPs, how to request an EHC Needs Assessment and more besides.

Please refer to the section about the SEND Advice Service on the Skylarks website for more information about what we offer.  

Unfortunately, we do not provide representation for appeals to the SEND First Tier Tribunal, other than general advice on how to apply yourself or where you can get help if you need it.

We also have a number of fact sheets and FAQ as well as regular webinars we run. Details on how to book these can be found here.

Events coming up

  • In 5 days

  • Friday 1st Oct 2021 10:00 am - 10:45 am
  • Friday 1st Oct 2021 11:00 am - 11:45 am
  • In 1 week, 2 days

  • Tuesday 5th Oct 2021 2:30 pm - 3:15 pm
  • Tuesday 5th Oct 2021 3:30 pm - 4:15 pm
  • Tuesday 5th Oct 2021 4:30 pm - 5:15 pm
  • In 2 weeks, 5 days

  • Friday 15th Oct 2021 10:00 am - 10:45 am
  • Friday 15th Oct 2021 11:00 am - 11:45 am
  • In 3 weeks, 2 days

  • Tuesday 19th Oct 2021 2:30 pm - 3:15 pm
  • Tuesday 19th Oct 2021 3:30 pm - 4:15 pm
  • Tuesday 19th Oct 2021 4:30 pm - 5:15 pm