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SEND Advice by phone/ Zoom video call

Run by Michaela Eggleston from Skylarks
Appointments for new enquiries to the SEND Advice Service are bookable on this page. Please note there may be a short delay before we can speak to you, as we are currently managing a high number of cases for other families.

If we are looking to book an appointment in relation to an enquiry already in progress with the SEND Advice Service, you can either book that on this page, or if the appointments listed here are not convenient then please email and we will endeavour to book an appointment with you as soon as possible.

We thank you for your patience.

How to book an appointment with the SEND Advice Service:

  • Book your 30 minute Zoom or video call here - Please specify in the 'notes' box if you would prefer a Zoom or phone call and add a brief outline of what your query is about as this helps make your call more efficient.

  • If you making an appointment about a new query (one the SEND Advice Service is not already working on) please also complete a 'New request for 1:1 advice' form to set up a SEND advice case in the child/young persons name. From there you will be able to upload documents, see updates and message the SEND Advice Service (instructions on how to do all of that are here).

  • A confirmation email will be sent from your SEND Advice case within 3 working days via the email address (please check your spam folder). The confirmation message will also be visible on your SEND Advice case (log on to Skylarks website and click on 'My SEND Advice cases' in the top right corner).

  • Alternatively, you can book a 45 minute face to face appointment which will be taking place on alternate Tuesday afternoons (2.30-5.30pm) and Friday Mornings (10-12pm) during term time at The Crossway Centre, Twickenham TW 2PD bookable here.

What does the SEND Advice service do?

The SEND Advice Service at Skylarks offers free, impartial support and information in relation to the education needs of children and young people who have special educational needs and disabilities (SEND). We advise on all aspects of education, such as EHCPs, home to school transport, how to request a school, annual reviews of EHCPs, how to request an EHC Needs Assessment and more besides.

Please refer to the section about the SEND Advice Service on the Skylarks website for more information about what we offer.  

Unfortunately, we do not provide representation for appeals to the SEND First Tier Tribunal, other than general advice on how to apply yourself or where you can get further help if you need it.

We also have a number of fact sheets and FAQ as well as regular webinars we run. Details on how to book these can be found here.

Events coming up

  • Tomorrow

  • Monday 20th Sep 2021 1:00 pm - 1:30 pm
  • In 3 days

  • Wednesday 22nd Sep 2021 12:00 pm - 12:30 pm
  • Wednesday 22nd Sep 2021 2:00 pm - 2:30 pm
  • In 4 days

  • Thursday 23rd Sep 2021 11:00 am - 11:30 am
  • Thursday 23rd Sep 2021 12:00 pm - 12:30 pm
  • In 5 days

  • Friday 24th Sep 2021 11:00 am - 11:30 am
  • Friday 24th Sep 2021 12:00 pm - 12:30 pm
  • In 1 week, 1 day

  • Monday 27th Sep 2021 11:00 am - 11:30 am
  • Monday 27th Sep 2021 12:00 pm - 12:30 pm
  • In 1 week, 2 days

  • Tuesday 28th Sep 2021 11:00 am - 11:30 am
  • Tuesday 28th Sep 2021 12:00 pm - 12:30 pm