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30 minute 1:1 SEND Advice by phone/ video call

Run by Michaela Eggleston from Skylarks

You can book a 30 minute 1:1 video/phone appointment to discuss your query on this page. Please only book one appointment at a time.

Please provide a summary of your request and confirm if you would prefer a phone or zoom call in the 'notes' box.


Confirmation of your appointment will be sent from education@skylarks.charity (please check your Spam folder) within 2 working days..



Alternatively, you can access the service as follows:

Bookable appointments:

  • If you prefer to see us in-person you can book a 45 minute face to face appointment which takes place at The Crossway Centre, Twickenham, TW1 2PD during term time on alternate Tuesday afternoons (2.30-5.30pm). Details are here

Drop- in sessions - no need to book in advance:

  • Our helpline is available Monday & Thursday afternoons between 1-2.30pm - please call 07494 849013. Further details are here.

  • Drop-in 30 minute 1:1 in-person advice sessions take place at The Crossway Centre, Twickenham, TW1 2PD during term time on alternate Friday mornings (10am-12pm - please arrive by 11.30am as otherwise we may not be able to see you). Dates and details are here.

Email/phone:


  • You are welcome to call us on 07494 849013 during office hours Monday-Friday. However, as there are only two of us running the service we are often unable to take calls and answer queries outside of the above options due to our workload. But we will call you back when we can to make an appointment if necessary.



Thank you.



Events coming up

  • Today

  • Tuesday 7th Feb 2023 11:00 am - 11:30 am
  • Tuesday 7th Feb 2023 11:30 am - 12:00 pm
  • Tuesday 7th Feb 2023 4:30 pm - 5:00 pm
  • Tomorrow

  • Wednesday 8th Feb 2023 10:30 am - 11:00 am
  • Wednesday 8th Feb 2023 12:00 pm - 12:30 pm
  • In 2 days

  • Thursday 9th Feb 2023 10:30 am - 11:00 am
  • In 6 days

  • Monday 13th Feb 2023 11:00 am - 11:30 am
  • In 1 week

  • Tuesday 14th Feb 2023 1:00 pm - 1:30 pm
  • Tuesday 14th Feb 2023 10:00 am - 10:30 am
  • Tuesday 14th Feb 2023 12:00 pm - 12:30 pm
  • Tuesday 14th Feb 2023 10:30 am - 11:00 am
  • In 1 week, 1 day

  • Wednesday 15th Feb 2023 1:00 pm - 1:30 pm
  • Wednesday 15th Feb 2023 12:00 pm - 12:30 pm
  • In 1 week, 2 days

  • Thursday 16th Feb 2023 4:00 pm - 4:30 pm
  • Thursday 16th Feb 2023 10:00 am - 10:30 am
  • Thursday 16th Feb 2023 11:30 am - 12:00 pm
  • In 1 week, 3 days

  • Friday 17th Feb 2023 1:00 pm - 1:30 pm
  • Friday 17th Feb 2023 2:30 pm - 3:00 pm
  • Friday 17th Feb 2023 10:00 am - 10:30 am
  • In 2 weeks

  • Tuesday 21st Feb 2023 1:00 pm - 1:30 pm
  • Tuesday 21st Feb 2023 2:00 pm - 2:30 pm